Data Recovery Services

ACS Data Recovery has the skills, the tools and the experience to recover your lost data. We have successfully recovered thousands of gigabytes of data for our customers. There are thousands of data recovery companies out there, but very few are actually qualified to perform the most difficult recovery procedures. Don't be mislead by impossible success rates which are sometimes used to lure in customers (read more about that here: Report: Choosing The Best Data Recovery Provider). ACS Data Recovery doesn't get paid unless your media is recoverable, and with that kind of business model, we have to be very good at what we do in order to continue our sustained growth within the industry.

Once we receive your drive we start off by doing a thorough evaluation to determine what steps are necessary to perform a successful recovery. When you call, you will generally receive a price quote for non-invasive and invasive recovery procedures. These prices are usually dramatically different, and until we are able to evaluate your drive, it will be impossible to give you an exact price over the phone. We try our best to diagnose the problem over the phone and give our best guess as to what the potential recovery costs may be. If we feel that your description indicates a physical failure of the hard drive, then we will tell you so up front. We never intentionally "low ball" the price just to get jobs in, only to hold your data hostage at a much higher price. To further protect you against any pricing problems, we do not charge an evaluation fee, and once the evaluation is complete you will have a price "set in stone" for the recovery. After the evaluation is complete, if you decide not to proceed with the recovery, you simply pay for the shipping and return the drive back to you.

After the initial evaluation sometimes the recovery costs end up being less than we expected. It's not uncommon that we may anticipate a drive requiring an invasive physical recovery, when in fact we are able to do it for much less once we get the drive in and evaluate it. The important thing to remember is that after our initial evaluation,the price we quote you for the recovery will NEVER exceed that amount when the recovery is completed. If after receiving this final price quote you decide not to proceed, then you only pay for shipping if you want the drive returned to you.

Most data recovery procedures can be completed in 3-5 business days. Expedited data recovery can sometimes be turned around in as little as 24-48 hours. However, on rare occasions recoveries can require weeks to complete. Many times, data recovery is as much about rebuilding and repairing a hard drive as it is anything else. Most drives with physical failures are very time consuming and labor intensive when it comes to recovering the data. We will perform a number of procedures until we sucessfully recover your data. Each case is unique, and our goal is to provide the very best service to our customers. We go the extra mile by exhausting every possible recovery method before we deem a drive unrecoverable.

We stand firmly behind our No Data / No Charge guarantee. If your drive is unrecoverable due to data corruption, or severe media damage such as platter scoring, then you pay nothing. We only charge for successful recoveries. A successful recovery is not just finding your operating system, or various program files that are useless to you. We try to image all of the data from the drive, but if a perfect image is not obtainable, then we focus on the files and directories you have specified on the Data Recovery Request Form. If requested, we can even send you a list of the recoverable files ahead of time for you to verify. No matter how serious the situation is, we will do our best to make the recovery process as easy as possible.